How to Report your Lost/Stolen Phone, Block SIM

If your mobile phone gets stolen or lost, the first thing you should do is get it reported and blocked so it is useless for whoever who took it. Please make sure your phone connection is in your name and you have your IMEI (International Mobile Equipment Identity) number.

How to find IMEI number?

You can find your IMEI number on your phone. Just dial *#06# on your phone and you will be shown your IMEI number. Store it anywhere. Alternatively, IMEI number can also be found on the mobile phone box. Check on one of its sides.

How to report lost/stolen phone

You should follow the steps below to get your lost/stolen phone reported and blocked.

• Call police at 15 to report your missing handset and place a recovery request, even if you think they won’t do anything.
• Call PTA at their toll-free number 0800-25625 to make your phone inoperative.
• Call CPLC (Citizens-Police Liaison Committee) at 021-5682222 to make your phone inoperative – Karachi only.

How to block SIM card

To get your SIM card blocked, you will have to call up your mobile network’s call service helpline and get your number/SIM blocked right away before it gets misused.

You will need to provide the following information:

• IMEI number
• Cell phone number
• Name
• National Identity Card number
• Address and contact number

Many people never report and block their stolen/lost phone or SIM. It is always best to do so before it gets misused by anyone.

We hope this information would be useful for you and don’t really need to use it, ever!